Cortado Music

Privacy Policy

Last updated: June 27, 2025

Your privacy is important to us. This Privacy Policy explains how AUDNC Music collects, uses, and protects your personal information when you use our platform. By using our services, you agree to the practices described in this policy along with our Terms of Service and Community Guidelines.

1. About This Policy

This Privacy Policy describes how AUDNC Music, Inc. ("AUDNC Music," "we," "us," or "our") collects, uses, and shares personal information when you use our music sharing platform and related services.

What This Policy Covers:

  • Our website and mobile applications
  • Music streaming and sharing services
  • User profiles and social features
  • Future premium features and monetization tools
  • Customer support and communications

You must be at least 13 years old to use AUDNC Music. If you are under 18, you represent that you have your parent's or guardian's permission to use our services.

2. Data We Collect

We collect information you provide directly, information we collect automatically, and information from third parties.

Information You Provide:

  • Account Information: Email address, username, password, date of birth, location
  • Profile Information: Display name, profile picture, bio, social media links
  • Content: Music uploads, posts, comments, playlists, likes, and follows
  • Payment Information: Billing details for premium features (processed securely by third parties)
  • Communications: Messages sent to us or other users through our platform

Information We Collect Automatically:

  • Usage Data: Songs played, listening history, search queries, time spent on platform
  • Device Information: IP address, device type, operating system, browser information
  • Location Data: General location based on IP address (with your consent for precise location)
  • Cookies and Tracking: See our Cookie Policy for details

Information from Third Parties:

  • Social Media: Information from connected social media accounts
  • Analytics Partners: Usage statistics and demographic information
  • Payment Processors: Payment verification and transaction details

3. How We Use Your Data

We use your personal information for the following purposes:

🎵 Provide Our Services:

  • Create and manage your account
  • Enable music streaming and sharing
  • Personalize your music recommendations
  • Process payments for premium features
  • Provide customer support

📊 Improve Our Platform:

  • Analyze usage patterns and preferences
  • Develop new features and services
  • Conduct research and analytics
  • Test and optimize our platform

🛡️ Safety and Security:

📢 Communications:

  • Send service updates and notifications
  • Respond to your inquiries
  • Send marketing communications (with your consent)
  • Provide personalized recommendations

⚖️ Legal Compliance:

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and those of our users
  • Resolve disputes and enforce agreements

4. How We Share Your Data

We share your information in the following circumstances:

⚠️ We Never Sell Your Data

AUDNC Music does not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Privacy Rights

You have several rights regarding your personal information:

📋 Access Your Data

Request a copy of the personal information we hold about you.

✏️ Correct Your Data

Update or correct inaccurate information in your account.

🗑️ Delete Your Data

Request deletion of your personal information (subject to legal requirements).

📤 Data Portability

Request a copy of your data in a machine-readable format.

🚫 Opt-Out

Opt out of marketing communications and data processing for advertising.

⏸️ Restrict Processing

Request that we limit how we use your personal information.

How to Exercise Your Rights:

  • Update your information directly in your account settings
  • Contact us at privacy@audncomusic.com
  • Use our Help Center for support
  • Visit your privacy settings to control data sharing

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

🔐 Encryption

Data is encrypted in transit and at rest using industry-standard protocols.

🛡️ Access Controls

Strict access controls ensure only authorized personnel can access your data.

🔒 Secure Infrastructure

Our servers and databases are protected with enterprise-grade security measures.

📊 Monitoring

Continuous monitoring helps us detect and respond to security threats.

Protect Your Account:

  • Use a strong, unique password
  • Enable two-factor authentication when available
  • Log out on shared devices
  • Keep your app updated
  • Report suspicious activity immediately

While we implement strong security measures, no system is completely secure. Please help us protect your account by following security best practices.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

Account Data

Retained while your account is active and for a reasonable period after deletion to comply with legal obligations.

Content Data

Music and posts you upload are retained until you delete them or close your account.

Usage Data

Listening history and analytics data retained for up to 3 years for service improvement.

Legal Requirements

Some data may be retained longer to comply with legal, regulatory, or contractual obligations.

When we no longer need your personal information, we securely delete or anonymize it in accordance with our data retention policies.

8. International Transfers

AUDNC Music operates globally, and your information may be transferred to and processed in countries other than your own, including the United States.

Data Protection Measures:

  • Standard Contractual Clauses for international transfers
  • Adequacy decisions recognized by data protection authorities
  • Appropriate technical and organizational safeguards
  • Regular assessment of transfer mechanisms

We ensure that any international transfers of your personal information are subject to appropriate safeguards as required by applicable data protection laws.

9. Cookies & Tracking

We use cookies and similar technologies to enhance your experience on our platform. For detailed information, please see our Cookie Policy.

Essential Cookies

Required for the platform to function properly and provide core services.

Performance Cookies

Help us understand how users interact with our platform to improve performance.

Personalization Cookies

Enable personalized content and recommendations based on your preferences.

Marketing Cookies

Used to deliver relevant advertisements and measure campaign effectiveness.

Your Cookie Choices:

  • Manage preferences in your browser settings
  • Use our cookie consent tool
  • Opt out of non-essential cookies
  • Clear cookies periodically

10. Children's Privacy

Age Requirements:

  • You must be at least 13 years old to use AUDNC Music
  • Users under 18 need parental consent
  • We do not knowingly collect information from children under 13
  • Special protections apply for users under 18

Protections for Minors:

  • Limited data collection and processing
  • No targeted advertising for users under 18
  • Enhanced privacy settings by default
  • Parental controls for account management

If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Services

Our platform may contain links to third-party websites, apps, or services. This Privacy Policy does not apply to these external services.

⚠️ Important Notice:

  • Third-party services have their own privacy policies
  • We are not responsible for their privacy practices
  • Review their policies before sharing information
  • Consider the privacy implications of connected services

Connected Services:

When you connect third-party services to your AUDNC Music account (such as social media platforms), you may be sharing information with those services. You can manage these connections in your account settings.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and other state privacy laws.

Your California Rights:

  • Right to Know: Request information about how we collect and use your personal information
  • Right to Delete: Request deletion of your personal information
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt out of the sale or sharing of personal information
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Categories of Personal Information:

We collect and process the following categories of personal information from California residents:

  • Identifiers (name, email, username, IP address)
  • Commercial information (purchase history, preferences)
  • Internet activity (browsing history, interactions)
  • Audio and visual information (profile pictures, uploaded content)
  • Geolocation data (general location from IP address)
  • Inferences (preferences and characteristics)

How to Exercise Your Rights:

To exercise your California privacy rights, please:

13. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

How We Notify You:

  • Post the updated policy on our website
  • Send email notifications for material changes
  • Display prominent notices on our platform
  • Update the "Last Updated" date at the top of this policy

Your Continued Use:

By continuing to use AUDNC Music after we post changes to this Privacy Policy, you agree to the updated policy. If you disagree with any changes, you may close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

📧 Email

privacy@audncmusic.com

📞 Phone

1-800-AUDNC (1-800-267-8236)

📍 Address

AUDNC Music, Inc.
Privacy Department
Draper, Utah
United States

🆘 Help Center

Visit our Help Center

Response Time:

We aim to respond to privacy inquiries within 30 days. For urgent privacy concerns, please indicate "URGENT" in your subject line.

Your Privacy Matters

At AUDNC Music, we're committed to protecting your privacy and being transparent about how we handle your data. This policy reflects our ongoing commitment to your privacy rights and our responsibility as a data steward.

Thank you for trusting us with your information. We're here to help if you have any questions about your privacy on our platform.

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